Contact ZYN
How can I contact ZYN.com?
For any queries, please contact us via www.ZYN.com/ch/en/contact, by phone on 0800 060 000 or via email at contact@zyn.com.
Why should I register on ZYN.com?
Registering at ZYN.com allows you to order a discovery set or your favourite ZYN flavours and lets you stay up to date with all the latest ZYN news.
How do I change my ZYN account details?
To change any details, please log in to your account and navigate to «Account» at the top right of the page to make any changes to things such as password or address details.
I have forgotten my password. What should I do?
Don’t worry, if you visit our log-in page and select «Forgotten your password?», you can enter the registered email address and we’ll send you instructions on how to get this reset.
How do I unsubscribe?
If you no longer want to receive our communications, you can log in to your account and navigate to “Account” at the top right of the page to make any changes, such as unsubscribing from our communications.
How do I change my contact information?
Contact information, such as delivery address, email and phone number, can be changed directly on your customer profile page on www.ZYN.com/ch/en/profile.
The item I ordered is out of stock. Why is it on the website?
All items ordered with ZYN depend upon availability. We want you to be able to order and receive the products you love effortlessly, so we'll always aim to let you know if an item is out of stock. Now and again there can be an unexpected delay, if so we'll get in touch to let you know.
How can I contact ZYN.com?
For any queries, please contact us via www.ZYN.com/ch/en/contact, by phone on 0800 060 000 or via email at contact@zyn.com.
Why should I register on ZYN.com?
Registering at ZYN.com allows you to order a discovery set or your favourite ZYN flavours and lets you stay up to date with all the latest ZYN news.
How do I change my ZYN account details?
To change any details, please log in to your account and navigate to «Account» at the top right of the page to make any changes to things such as password or address details.
I have forgotten my password. What should I do?
Don’t worry, if you visit our log-in page and select «Forgotten your password?», you can enter the registered email address and we’ll send you instructions on how to get this reset.
How do I unsubscribe?
If you no longer want to receive our communications, you can log in to your account and navigate to “Account” at the top right of the page to make any changes, such as unsubscribing from our communications.
How do I change my contact information?
Contact information, such as delivery address, email and phone number, can be changed directly on your customer profile page on www.ZYN.com/ch/en/profile.
The item I ordered is out of stock. Why is it on the website?
All items ordered with ZYN depend upon availability. We want you to be able to order and receive the products you love effortlessly, so we'll always aim to let you know if an item is out of stock. Now and again there can be an unexpected delay, if so we'll get in touch to let you know.