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Find answers in our FAQ
Check out our top frequently asked questions and learn more about ZYN, services and support.
Something we haven’t covered?
There are several ways you can reach us. Our customer care service is available for you:
Monday to Friday, 8 a.m. to 8 p.m.
Saturday to Sunday, 9 a.m. to 6 p.m.
Send us an SMS
Chat to our ZYN Experts in real time (+41798077757).
Just send them a message and they’ll say hello within seconds.
SMS us
Just send them a message and they’ll say hello within seconds.
Give us a ring
Would you prefer to talk over the phone with us?
Call our phone support line (0800 060 000*) .
Get in touch
Call our phone support line (0800 060 000*) .
*Some fees may apply, please speak to your network operator.