We offer a variety of online payment methods to ensure our customers can place orders for ZYN nicotine pouches with ease. You can select your preferred payment method at checkout.
For us, the security of online purchases is fundamental. All payments are performed through secure payment systems. Confidential payment details are transmitted directly in an encrypted format (SSL).
Yes, VAT is added to ZYN products. The value you see in your cart includes VAT, you will not be charged anything extra.
If you see the status "Payment problem" on one of your ZYN orders, check that your payment information is correct. If you still need support, please contact the ZYN support team.
A transaction marked as “pending” means that the payment process still needs to be completed and the funds transferred to the merchant.
Once you place an order for ZYN nicotine pouches, the payment will show in your account as pending until we send the products to you.
The payment method or payment card is selected each time in the checkout.
Once you have selected all the ZYN nicotine pouches you wish to purchase, click the cart icon. Under the list of the products you will see an accordion button that says "Add Coupon".
Add the discount code in this box and click "Add" to apply the discount.
If the code doesn't work, make sure you only use one code and that none of the products are excluded from the discount.
If there is any problem with entering the code, you can contact the ZYN service team.
We're sorry you're having trouble with your coupon code. First check that you are not using more than one code per order and that your product is eligible for the offer.
If the code is not affected by any of the above, then please contact the ZYN customer service team.