We will send you an email once your ZYN order is on its way. With this you can access more information about the delivery.
You can use the tracking link provided in your email or account to check where the order is.
Also check your mailbox for notices from the courier company.
If you need to report your order missing, please contact the ZYN service team.
Choose the delivery method of your ZYN order, between:
1. Courier at your location
2. Pickup from BOX NOW Locker 24/7
3. Pickup from an IQOS Store
Choose the method of delivery of your ZYN order, so that the cost of transport is calculated and continue to the payment stage.
Once it is ready, the order will be shipped to your address. The preparation time for your order usually takes a few hours when you place it during working days (Monday - Friday). You will be notified by email as soon as your order is ready to be dispatched.
If you live in Attica and place your order till 12.00, you will enjoy same day delivery. For all other orders, delivery starts from next day and on, according to the Postal Code of the shipping address.
1-3 working days - to land destinations
1-4 working days - to island destinations
1-5 working days - to inaccessible areas
The courier company will contact you to set a new delivery date.