Discover IQOS.

IQOS is a brand with a big vision: to replace every cigarette for all adult smokers who would otherwise continue to smoke.
Man and woman embracing and he is holding an IQOS holder with HEETS stick

Our range of tobacco and nicotine alternatives to cigarettes are uniquely designed to provide a satisfying, sensorial experience.

Whether it’s our heated tobacco devices, which deliver a familiar, satisfying taste experience, or our new vaping device, crafted to deliver a consistent taste every time; the IQOS portfolio offers a choice of smoke free products for adults who would otherwise continue to smoke or use other nicotine products.

Person walking on a path White IQOS Heat not burn holder White IQOS heat not burn holder and charger Hand illustrating IQOS devices PMI building interior PMI building exterior HEETS stick in cross section

We are on this journey together.

2020
2018
2016
2014
2009
2008
2007
2020

This year sees a huge milestone for the IQOS community. Find out more

2018

IQOS 3 and IQOS 3 MULTI are now sold in cities in 43 markets around the world. IQOS parent company, Philip Morris International, spends 92% of all R&D and 60% of all commercial expenditure on smoke-free products.

2016

IQOS next generation device, the pioneering 2.4 PLUS, is launched in 21 markets. A year later, it is available to adult customers in 38 markets. In 2017 it wins a GOOD DESIGN® Award from the annual presentations made by the Chicago Athenaeum [Museum of Architecture and Design] and Metropolitan Arts Press.

2014

PMI’s first commercial heat-not-burn device is launched in Japan and Italy. A year later the product is named IQOS and is made available in Portugal, Romania, Russia and Switzerland.

2009

PMI expands its R&D facilities focusing on alternatives to cigarettes by opening a new research laboratory in Singapore. Today, over 400 R&D experts are working on IQOS technologies around the world.

2008

Forward strides into smoke-free alternatives to cigarettes, soon to become IQOS, levels up in 2008 with a new dedicated R&D centre in Switzerland.

2007

While PMI’s research into heated tobacco alternatives goes back to the early 1990s, 2007 marks a turning point when a heat-not-burn prototype using HeatControl™ technology is developed. The device is a technological step forward but is ergonomically awkward.

We choose better together.

Home is where the smoke isn’t. With IQOS, you get an alternative to cigarettes that delivers taste and satisfaction without fire or ash.

IQOS emits 95% less harmful chemicals compared to cigarettes.*

Business man with stellar blue IQOS holder and charger in hand

IMPORTANT INFORMATION: it does not necessarily equal 95% reduction in risk. IQOS is not risk-free. 

*”95% less” represents the average reductions in levels of a range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette (3R4F). 

Unlike cigarettes, IQOS has no lit end or second-hand smoke.

Three men enjoying TV show; one with IQOS holder in hand

IMPORTANT INFORMATION: IQOS is not risk-free.

Most smokers who switch to IQOS completely quit cigarettes.*

Man at event with IQOS holder in hand

*Source: PMI Financials or estimates, IQOS user panels and PMI Market Research.

IQOS testimonial

“Just got my device. Super good quality and hand feel. Love the app and being able to change how it vibrates. Classic Mint is the best flavour."


Veevalicious
IQOS VEEV user

Switch now.

  • Heated tobacco
  • Vaping made right
Smiling woman holding a white IQOS 3 holder with HEETS stick

Heated tobacco

True taste of real tobacco. Heat-not-burn technology.

Learn more

Shop IQOS

Smiling man with woman's hands hiding his eyes, she's holding a velvet gray IQOS VEEV device

Vaping Made Right

Expertly crafted flavours. A vape you can trust.

Learn more

Shop IQOS VEEV

We IQOS Because …

 Discover why millions of adult smokers around the world have switched to IQOS.*

Satisfying

Flying pig

No tar

No smoke

*Source: Status as of June 2019. Exclusive Heat-Not-Burn users that are using HeatSticks for more than 70% of their past 7 days consumption. PMI Financials or estimates, IQOS user panels and PMI Market.

More to discover with myIQOS

Care you can count on. Privileges to inspire you.

More to discover with myIQOS

Care you can count on. Privileges to inspire you.

Care you can count on

Access our personal coaches for support on how to get the best use from your IQOS.

Loyalty rewards

Earn points for member offers, device upgrades and exciting benefits.

Peace of mind

Accidental damage cover, rapid replacement and international assistance.

Something we haven’t covered?

There are several ways you can reach us.


Use our live chat

Chat to our personal coaches in real time. They’re available every day from XX to XX. Just give them a message and they’ll say hello within seconds. 

Let's chat


Facebook us

We’re very social on our social media, so feel free to message us with any questions and we’ll get back to you in minutes. 

Our Facebook Page


Send us a tweet

Our Twitter account is available every day from xx to xx. Tweet us your questions and we’ll get back to you in a flash/minutes. 

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Send us an email

Write to us. Our inbox is never too full.

Email us

 

No question is too small

Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.

Look through our FAQ


Give us a ring

Sometimes you just want to hear a human voice. We get it. That’s why our phone support line connects you directly to an IQOS expert.

Get in touch