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Frequently asked questions
- What is the difference between FDA approval and authorization?
- I’ve changed my mind, can I amend or cancel my order?
- How can I check the IQOS 3 DUO Holder status for available uses?
- How does the US FDA announcement change the marketing of PMI’s smoke-free products?
- How long will it take for me to receive my order?
- How to use your IQOS 3?
- How to use your IQOS 3 DUO?
- How long do I need to wait for my replacement device if being delivered through a courier?
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