Complaints
How can I file a complaint?
If you want to file a complaint based on the non-compliance of the goods with the contract, please contact our Customer Service Center, available 7 days a week between 8:00 a.m. and 10:00 p.m. Call 801 801 501 or 22 455 14 04.
You can find more information here.
How long does it take to consider a complaint?
The complaint will be considered within 14 days from the date of its receipt.
How can I file a complaint?
If you want to file a complaint based on the non-compliance of the goods with the contract, please contact our Customer Service Center, available 7 days a week between 8:00 a.m. and 10:00 p.m. Call 801 801 501 or 22 455 14 04.
You can find more information here.
How long does it take to consider a complaint?
The complaint will be considered within 14 days from the date of its receipt.