If you have any questions, please contact us via the dedicated page or by phone at 800226042.
If you prefer, also via Live Chat on www.ZYN.com
If you prefer, also via Live Chat on www.ZYN.com
Registering on ZYN.com allows you to stay up to date with all the ZYN news & updated.
To change any details, please log-in to your account and navigate to “Account Settings” at the bottom of the page to make any changes including payment information, password or address details.
Don’t worry, if you visit our log-in page and select 'Forgotten your password?' then you can enter the email address registered and we’ll send you instructions on how to get this reset.
If you want to delete your ZYN profile, follow these steps:
- Go to zyn.com and enter your account using your e-mail address and password.
- Open “My Details” within the account and click “Delete Account.”
- In the “Delete Account” area, you need to confirm the operation with one click.
Contact us at the telephone number 800226042.
Please refer to our Terms and Conditions on the dedicated page .
We must emphasize that we respect the privacy of our consumers and take this very seriously.
We use information about you only in accordance with applicable data protection laws.
For information on how Philip Morris processes personal data and the rights you can exercise as a consumer, see Philip Morris' Privacy Policy.
We use information about you only in accordance with applicable data protection laws.
For information on how Philip Morris processes personal data and the rights you can exercise as a consumer, see Philip Morris' Privacy Policy.
To change your account password, you will first need to access your account page, then go to the “Password” section and click on the “Change” icon.
Once you have confirmed your current password, you can set a new one.
If you still need to set a password, we will remind you to do so.
Once you have confirmed your current password, you can set a new one.
If you still need to set a password, we will remind you to do so.
You can update your address at any time through your customer account by logging into ZYN.com and visiting the account information section.
After logging in, go to “My Details” and then to “My Addresses” to change your address."
After logging in, go to “My Details” and then to “My Addresses” to change your address."
If you already have a ZYN account or are registered on the IQOS or VEEV websites, you can access your profile on the zyn.com login page by entering the email address and password you chose during registration.
Forgot your password? Click “Forgot your password?” to receive an email that will allow you to create a new password.
Forgot your password? Click “Forgot your password?” to receive an email that will allow you to create a new password.